Privacy Policy

Privacy Policy

The Dog and Partridge Country Inn, Bordhill, Fouch, Hazlehead, Sheffield S36 4HH. We are committed to ensuring that your privacy is protected. This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed. Our web site is www.dogandpartridgeinn.co.uk.

We are committed to protecting the privacy and security of your personal information, in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy describes how we collect and use personal information about you during and after our relationship with you as one of our customers.

If you have any questions at all about this policy or the web site, or how we use and process your personal information please contact us by email at info@dogandpartridgeinn.co.uk or in writing to Privacy Policy Officer, Dog and Partridge Country Inn, Bordhill, Flouch, Hazlehead, Sheffield S36 4HH.

What information do we collect?

When you book a room, table reservation or function we gather a selection of personal data. Personal data, or personal information, means any information about an individual from which that person can be identified.

Identity Data:

Includes first name, maiden name, last name, title, date of birth and gender.

Contact Data:

Billing address, email address and telephone numbers.

Financial Data:

Bank account or payment card details.

Transaction Data:

Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating systems, platforms and other technology on the devices you use to access this website.

Usage Data:

Information about how you use our website and services.

Communications Data:

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, information about your health and genetic and biometric data).

External links:

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.

What we do with your information?

We will only ever use your data to provide you with a service.  We gather personal information to allow us to process your requests. The relevant information is then used by us to provide the service that you have requested and to communicate with you on any matter relating to the provision of that service in general.

We may need to disclose your personal data where we are under a legal duty to comply with any legal obligation or in order to enforce or apply our terms and conditions and any other agreements. We may also need to disclose it to protect our rights or safety of our customers or others which includes exchanging information with other companies and organisations for the purpose of fraud protection.

How we protect your information:

We endeavour to protect the information you provide and have various security procedures in place. We store the information on our secure hard drive where it can only be read by authorised personnel.

To ensure that your credit card, debit or charge card is not being used without your consent, we will validate name, address and any other personal information supplied by you during the process of our services.

Retention of your data:

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so the it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer our customer, we will retain and securely destroy your personal information in accordance with applicable laws and regulations.

Website and cookies:

Our use of cookies, Internet Protocol (IP) addresses and other information gathering technologies.

This is a small text file implanted by our site on your hard disk or device when you visit our site. The cookie is retrieved to collect data of o the site, which pages and time spent on them. You can choose to refuse to accept our and third party cookies by activating the setting in your browser which allows you to refuse the setting of cookies.

Sale of business:

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers advisers and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. We will require the purchaser to follow the practices disclosed in this Privacy Policy as varied from time to time.

Deleting your personal details:

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the legal right to:

  • a) Request access to your personal data.
  • b) Request correction of your personal data.
  • c) Request erasure of your personal data.
  • d) Object to processing of your personal data.
  • e) Request restriction of processing your personal data.
  • f) Request transfer of your personal data.
  • g) Withdraw consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes:

If we change our Privacy Policy, we will update the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also email you to notify you of the proposed changes, so that you may have your details removed from our records if you do not agree with the changes.

Making a complaint:

If you wish to make a complaint about the way that we handle your personal data, you may contact the Information Commissioner’s Office through their website www.ico.org.uk.